Setting up your Support Portal access

Owned by Katie Davison (Unlicensed)
Last updated: 22 Feb, 2024 by Sarah Masefield
2 min read

  • If you do not already have access to the Smartrak Service Desk, please click on this link here

  • You can use Smartrak's Service Desk to raise requests which are directly logged to and managed by Smartrak’s Customer Support Team.



Setting up your Support Portal access

Setting up your Support Portal access

  • Click on the Smartrak Support Portal link provided here

  • Click the Sign up link highlighted below

Enter your email address in the box highlighted below and click on Send Link

The confirmation box will appear

Check your email (including junk mail) and click on the Sign up link highlighted below

Enter your full name and chose a strong password and click on Sign up

You will be taken directly to the Smartrak Support Centre where you can browse our Customer Self-Help guides, raise new support requests https://smartrak.atlassian.net/wiki/spaces/SCP/pages/10551306 and update existing requests.





Self Help | Service Desk | Service Desk Help | Knowledge Base | Smartrak Map Troubleshooting