System generated emails can be customized by a System Administrator via the Email & Page Templates which is accessible on the Main Menu.
The system will pull certain fields using placeholders. This page outlines the placeholders and what they do.
PLEASE NOTE: You will need to type these placeholders into the template manually as copying and pasting will not retain the correct format.
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Passenger Approved |
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Licence Approval Required |
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Licence Expired |
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Passenger Approved |
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Usage Statement Email | |
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Placeholder | Description |
[DriverFullName] | Driver's first name and last name |
[DriverCostCentre] | Driver's cost centre code |
[BookingsTable] | Table of all bookings in the past 7 days |
Failed Booking Request | |
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[ReservationStart] | Requested start time for a prospective booking |
[ReservationEnd] | Requested end time for a prospective booking |
[RequestMadeByUsername] | Username of a Poolcar logged-in user performed the search |
[RequestMadeWhen] | Timestamp of a search request |
[Campus] | Campus specified in request, if any |
[Department] | Department specified in request, if any |
[Location] | Location specified in request, if any |
[BodyType] | Body type specified in request, if any |
[FuelType] | Fuel type specified in request, if any |
[Transmission] | Transmission specified in request, if any |
[KeywordTag] | Keywords type specified in request, if any |
[EtagOn] | If configured, YES/NO reflecting whether “Etag On” is checked in request |
[PoolName] | The name of a particular pool, when chosen |
If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk
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