...
For KeyMaster to work, all Drivers must have either a unique ID code, unique booking ID, or the user’s staff RFID card against their profile in Pool Booking. As part of the initial setup of KeyMaster, Smartrak can provide a bulk upload of this information into the system. The Employee ID/Booking ID/RFID card is used every time you make a carpooling and require access to a plant's key from the KeyMaster.
Setup Menu Guide
...
Accessing the KeyMaster Setup Menu
...
To access the Setup Menu, click the Setup button.
Enter the Admin PIN Code provided by Smartrak
if If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to - Service Desk )
...
Adding A New Key
When you received the KeyMaster it will include plastic (white) fobs and black RFID tags/discs. Every bunch of keys to be stored inside the unit should have a black RFID tag attached, it is required for returning of keys.
Ensure you have all the licence plates for the vehicles you are able to add to the KeyMaster
Note: If you need a list of the vehicles, you can generate a list on Poolcar admin by following these steps:
Click Sysadmin and select Vehicle Register from the drop-down
On the Vehicle Register page, click the Export to Excel link on the left-hand side of the page to generate the report.
Add a plastic fob and a black RFID tag to each of your pool vehicle key rings
On the KeyMaster main screen click the Setup button
Enter the Admin PIN number
If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )
On the Setup menu, select Keys.
.PNG?version=1&modificationDate=1629074596502&cacheVersion=1&api=v2&width=319)
.PNG?version=1&modificationDate=1629074596502&cacheVersion=1&api=v2&width=312)
Then, on the Keys menu, select Add new key.
Note: If you leave the slot number to allocate the key to empty the system will automatically allocate one
Follow the prompts on the screen
Frequently Asked Questions
...
Once the prompts have been completed, the key is now added to the cabinet
Moving a key to a different slot
...
...
On the KeyMaster main screen click the Setup
...
· Click Keys
...
button
Enter the Admin PIN number
If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )
On the Setup menu, select Keys
Select Move key to another slot
...
...
Tap the Select button for the key you want to move
...
The Select button chosen will now be
...
greyed out and all other unused buttons will be valid to tap. Tap the unused key slot
...
for the key to be bonded to.
...
Confirm that the key is to be moved slot. Once confirmed, the system will walk you through the process of moving the key physically
...
:
...
Firstly, you will need to open the door
...
and remove the key from the highlighted (in green) slot.
...
Once removed, a different slot will highlight (in green) and insert the key into that slot.
...
The cabinet will ask you to close the door
...
. The key is now in the new slot.
...
How do I temporarily remove keys?
...
Temporarily removing a key
In an emergency situation or if there are syncing issues temporarily remove keys with the KeyMaster, temporarily removing the key from the KeyMaster may be required.
...
Click on the KeyMaster main screen, click the Setup
...
· Click Keys
...
button
Enter Admin PIN number
Enter the Admin PIN number
If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )
On the Setup menu, select Keys.
Click Temporarily remove key
...
Select the key you want to temporarily
...
remove
To confirm the selection, select OK
...
Follow prompts to remove the key from the cabinet
Once confirmed, the key selected has been temporarily removed from the cabinet
Temporarily remove all keys
...
...
Click on the KeyMaster main screen, click Setup button
Enter Admin PIN number
Enter the
...
· Click Keys
...
Admin PIN number
If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )
On the Setup menu, select Keys.
Select Temporarily remove all keys
...
· Click OK
...
To confirm the request, select OK
Follow prompts to remove the key from the cabinet
Once confirmed, all of the keys in the cabinet have been temporarily removed from the cabinet.
Replacing a lost or broken RFID tag?
...
Obtain a new RFID tag – if you don’t have any spare, contact Smartrak
...
(For more info, refer to Service Desk )
Click on the KeyMaster main screen, click
...
· Click Keys
...
Setup button
Enter Admin PIN number
Enter the Admin PIN number
If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )
On the Setup menu, select Keys.
Click on the Change RFID Tag
...
Select the Slot/Registration of the keys you wish to add a new RFID tag to
...
Confirm the registration is correct and click Yes to continue or No to cancel.
...
The next screen will ask you to tap the new RFID tag to the reader
...
...
A message will be displayed to confirm the new tag has been registered. Click OK.
...
...
...
Create, Edit or Delete Check-in Prompts
...
The responses to prompts are currently unable to be reported against. Prompts are used to remind employees about what they need to check before checking a vehicle in or out e.g. fuel levels, cleanliness.
Create
· On The responses to prompts are currently unable to be reported against.
Creating a check-in prompt
Click on the KeyMaster main screen, click
...
Setup button
Enter Admin PIN number
Enter the Admin PIN number
If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )
Click Check In Prompts
...
Click Add new
...
Click the message icon
...
Complete the Prompt details
...
Prompt message – what is the question or comment to the driver?
...
Type of text input – what response is required?
Nothing / Alpha-numeric / Numeric / Numeric + Decimal Place / Yes or No
...
List of keys (comma separated) -which keys does this apply to?
...
Field name – What does the question or comment relate to?
Damage or Issue / Fuel / Odometer Start / Odometer End / Cleaning / Nights /
Home Garaged / Percent Private Use / Parking Bay Location
...
Click Done
...
Editing a check-in prompt
· To edit; click the message icon on the prompt you wouldn’t to edit
...