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Contents

Table of Contents

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  • To access the Setup Menu, click the Setup button.

  • Enter the Admin PIN Code provided by Smartrak

    • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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Key Functions

Adding A New Key

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  • Ensure you have all the licence plates for the vehicles you are able to add to the KeyMaster

    • Note: If you need a list of the vehicles, you can generate a list on Poolcar admin by following these steps:

      • Click Sysadmin and select Vehicle Register from the drop-down

      • On the Vehicle Register page, click the Export to Excel link on the left-hand side of the page to generate the report.

  • Add a plastic fob and a black RFID tag to each of your pool vehicle key rings

  • On the KeyMaster main screen click the Setup button

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  • Enter the Admin PIN number

    • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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  • On the Setup menu, select Keys.

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  • Then, on the Keys menu, select Add new key.

    • Note: If you leave the slot number to allocate the key to empty the system will automatically allocate one

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  • Follow the prompts on the screen

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  • Once the prompts have been completed, the key is now added to the cabinet

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  • On the KeyMaster main screen click the Setup button

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  • Enter the Admin PIN number

    • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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  • On the Setup menu, select Keys

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  • Select Move key to another slot

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  • Tap the Select button for the key you want to move

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  • The Select button chosen will now be greyed out and all other unused buttons will be valid to tap. Tap the unused key slot for the key to be bonded to.

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  • Confirm that the key is to be moved slot. Once confirmed, the system will walk you through the process of moving the key physically:

    • Firstly, you will need to open the door and remove the key from the highlighted (in green) slot.

    • Once removed, a different slot will highlight (in green) and insert the key into that slot.

    • The cabinet will ask you to close the door. The key is now in the new slot. 

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  • Click on the KeyMaster main screen, click the Setup button

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  • Enter Admin PIN number

    • Enter the Admin PIN number

      • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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  • On the Setup menu, select Keys.

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  • Click Temporarily remove key

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  • Select the key you want to temporarily remove

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  • To confirm the selection, select OK

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  • Follow prompts to remove the key from the cabinet

  • Once confirmed, the key selected has been temporarily removed from the cabinet

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  • Click on the KeyMaster main screen, click Setup button

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  • Enter Admin PIN number

    • Enter the Admin PIN number

      • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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  • On the Setup menu, select Keys.

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  • Select Temporarily remove all keys

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  • To confirm the request, select OK

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  • Follow prompts to remove the key from the cabinet

  • Once confirmed, all of the keys in the cabinet have been temporarily removed from the cabinet.

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  • Obtain a new RFID tag – if you don’t have any spare, contact Smartrak (For more info, refer to Service Desk )

  • Click on the KeyMaster main screen, click Setup button

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  • Enter Admin PIN number

    • Enter the Admin PIN number

      • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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  • On the Setup menu, select Keys.

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  • Click on the Change RFID Tag

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  • Select the Slot/Registration of the keys you wish to add a new RFID tag to

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  • Confirm the registration is correct and click Yes to continue or No to cancel.

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  • The next screen will ask you to tap the new RFID tag to the reader

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  • A message will be displayed to confirm the new tag has been registered. Click OK.

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Prompts are used to remind employees about what they need to check before checking a vehicle in or out e.g. fuel levels, cleanliness. The responses to prompts are currently unable to be reported against. 

NOTE: Any prompt creation, edit or deletion will require a reboot. Refer to Rebooting KeyMaster on how to do this.

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  • Click on the KeyMaster main screen, click Setup button

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  • Enter Admin PIN number

    • Enter the Admin PIN number

      • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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  • Click Check In Prompts

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  • Click Add new at the bottom of the page

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  • A new prompt should show up just above the Add new button. Click the pencil icon to edit the prompt.

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  • Complete the Prompt details

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    • Prompt message – what is the question or comment to the driver?

    • Type of text input – what response is required?

      • Nothing / Alpha-numeric / Numeric / Numeric + Decimal Place / Yes or No

    • List of keys (comma separated) -which keys does this apply to?

    • Field name – What does the question or comment relate to?

      • Damage or Issue / Fuel / Odometer Start / Odometer End / Cleaning / Nights Home Garaged / Percent Private Use / Parking Bay Location

  • Click Done once finished

  • Reboot the cabinet

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  • Click the pencil icon on the prompt you would like to edit

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  • Make the change required

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    • Prompt message – what is the question or comment to the driver?

    • Type of text input – what response is required?

      • Nothing / Alpha-numeric / Numeric / Numeric + Decimal Place / Yes or No

    • List of keys (comma separated) -which keys does this apply to?

    • Field name – What does the question or comment relate to?

      • Damage or Issue / Fuel / Odometer Start / Odometer End / Cleaning / Nights Home Garaged / Percent Private Use / Parking Bay Location

  • Click Done

  • Reboot the cabinet

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  • Click the pencil icon on the prompt you would like to delete or disable

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  • Either slide the Enable button to Disable or click Delete

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  • Reboot the cabinet

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Prompts are used to remind employees about what they need to check before checking a vehicle in or out e.g. fuel levels, cleanliness. The responses to prompts are currently unable to be reported against. 

NOTE: Any prompt creation, edit or deletion will require a reboot. Refer to Rebooting KeyMaster on how to do this.

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  • Click on the KeyMaster main screen, click Setup button

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  • Enter Admin PIN number

    • Enter the Admin PIN number

      • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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  • Click Check In Prompts

  • Follow the process above for Check-in prompts

  • Reboot the cabinet

 

 

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Changing the Admin PIN Code?

 ·        On

·        Click System

·        Click Change Pin Code

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  • Click on the KeyMaster main screen, click

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  • Setup button

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  • Enter Admin PIN number

    • Enter the Admin PIN number

      • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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    • Click Change PIN Code

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    • Enter a new PIN code using the keypad and click OK

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Opening the key unit’s door as an Admin without a booking

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  • Click on the KeyMaster main screen, click Setup button

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  • Enter Admin PIN number

    • Enter the Admin PIN number

      • If you are unsure of the

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·        Click System

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      • PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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    • On the Setup menu, select System

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    • Click Open Door

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    • The KeyMaster will then prompt you to open the door and advise you once it’s open

·        The keys will remain locked in place.  Good for seeing which keys are allocated to which slot or if you need to add keys (non-vehicle related) keys to a key fob e.g. keys to a shed or carpark.

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  • Click on the KeyMaster main screen, click Setup button

  • Enter Admin PIN number

    • Enter the Admin PIN number

      • If you are unsure of the PIN code, please raise a Service Desk ticket (For more info, refer to Service Desk )

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    • On the Setup menu, select Reports System

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    • On the System page, click Reboot

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    • To confirm, click Reboot

    • The screen should turn off. The cabinet will take a minute to start again

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