Introduction
Introduction | Smartrak is committed to providing customers with a modern and enjoyable experience, and as part of this effort, the mobility team has developed a new booking tool called "Trip Planning." This new tool offers a more visual approach to booking trips rather than the legacy calendar way allowing customers to see their destination point on a map for easier navigation. Trip Planning is just the first step in a series of future developments and improvements that will serve all PoolCar customers and support more functionalities. The tool is a crucial part of Smartrak's Sustainable Transportation Vision and will incorporate features and functionalities that align with this goal. |
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Trip Planning Settings (App Settings) |
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Supported Features |
o Share a Ride: The fleet manager needs to make sure that this option is disabled (from the Passengers Tab).  o Passenger Manifest: the settings of the bookings form mustn’t show the passenger manifest (from the Passengers Tab).  o Accreditation Types (from the Access Rights Tab)  o Automatic Vehicle Allocation (from the Bookings Tab)  |
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Troubleshooting & Support | If you require support, please raise a ticket in the Smartrak Service Desk - https://smartrak.atlassian.net/servicedesk/customer/portal/3 |
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