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Purpose

FleetCare is a telematics provider used by most WA Government organisations.

PoolCar integrates with FleetCare and relies on the telematics data for accurate odometer readings as well as trip and location data.

How It Works

When customers come on board and require FleetCare telematics integration, PoolCar enables a robot in the back-end of the system. PoolCar can then submit an API to FleetCare nightly to sync telematics data. It is the customer's responsibility to flag the vehicles on the FleetCare portal to pull through to PoolCar. There should be a field in the FleetCare portal named ‘Pool Car?’ which can be ticked/unticked.

Any ’assets’ (i.e. fuel cards, trackers, etc.) that we receive from FleetCare will be uploaded into the vehicle register - if that information is coming from FleetCare they'll appear in the next upload, even if those ‘assets' are not vehicles.

You will need to flag them as not pool cars in FleetCare.

Odometer Sync

Once configured, the FleetCare robot will run overnight and pull the odometer readings into PoolCar.

PoolCar will identify any key on to key off periods (trips) within the booked time and attribute the odometer value of those trips to the corresponding booking in PoolCar. The Internal Charging Report uses the charge out rates and the telematics data to calculate charges.

If the customer is actively managing the Servicing Register, it’s the odometer values from the telematics integration that’s used to determine how close the vehicle is to its next service date.