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Purpose |
FleetCare is a telematics provider used by most WA Government organisations. PoolCar integrates with FleetCare to pull through the vehicle details of those vehicles marked as ‘Pool Car?’ in FleetCare. |
How It Works |
When customers come on board and require FleetCare integration, PoolCar enables a robot in the back-end of the system. It is the customer's responsibility to flag the vehicles on the FleetCare portal to pull through to PoolCar. There should be a field in the FleetCare portal named ‘Pool Car?’ which can be ticked/unticked. Any ’assets’ (i.e. fuel cards, trackers, etc.) that we receive from FleetCare will be uploaded into the vehicle register - if that information is coming from FleetCare they'll appear in the next upload, even if those ‘assets' are not vehicles. Customers will need to flag them as not pool cars in FleetCare.  |
New Fleet Vehicles |
The customer needs to tick the ‘Pool Car?’ box in the FleetCare Portal  The fields that are imported from FleetCare are as follows:
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I’ve ticked the PoolCar box in FleetCare… Where is my vehicle in PoolCar? |
The vehicle will be added into PoolCar and will go into an ‘unassigned’ state and will need to be assigned to a Pool via the Asset Register.  See this help article for further instructions - Assigning Assets to Pools |
Sold/Returned to Lease Company |
Vehicles must have the tick removed from the ‘Pool Car?’ box, in FleetCare at least one day ahead of deletion/deactivation within FleetCare due to a known limitation that results in PoolCar not being informed of a vehicle’s deletion via the API. This results in the vehicle not being automatically archived. Alternatively, if a vehicle has been deleted from FleetCare and not archived in PoolCar then the vehicle can safely be archived in PoolCar manually. |
Odometer Sync - currently deprecated by FleetCare |
Once configured, the FleetCare robot will run overnight and pull the odometer readings into PoolCar. PoolCar will identify any key on to key off periods (trips) within the booked time and attribute the odometer value of those trips to the corresponding booking in PoolCar. The Internal Charging Report uses the charge out rates and the telematics data to calculate charges. If the customer is actively managing the Servicing Register, it’s the odometer values from the telematics integration that’s used to determine how close the vehicle is to its next service date. |