System generated emails can be customized customised by a System Administrator via the Email & Page Templates, which is accessible on the Main Menu.
The system will can pull through certain fields using [placeholders]. This page outlines lists the placeholders and describes what they do.
PLEASE NOTE: You will need to type these placeholders into the template manually as copying and pasting will not retain the correct format. Ensure you include the square brackets of the placeholder, e.g., [BookingStart].
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Passenger Approved |
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Licence Approval Required |
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Licence Expired |
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Passenger Approved |
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Placeholder | Description |
[BookingStart] | Booking/Reservation start date & time |
[BookingEnd] | Booking/Reservation end date & time |
[BookingSpan] | Easily readable span of booking |
[BookingNumber] | Booking unique number |
[Vehicle] | Readable description of vehicle - "Make Model Bodytype (Colour)" |
[Rego] | Registration / Licence Plate number of the vehicle booked |
[Campus]Campus of the vehicle booked | Referring to the home campus of the asset. This can be set in the asset details under Asset Register |
[Location] | Location of the vehicle booked (Campus Administration only) |
[Department] | Department of the vehicle booked (Only applies to the older version of PoolCar with Campus Administration access)) |
[BookingName] | Name of the driver whom the vehicle is booked for |
[BookingContactNumber] | Contact number of the driver whom the vehicle is booked for |
[BookingEmail] | Email of the driver whom the vehicle is booked for |
[DriverCostCentre] | Cost centre code of the driver whom the vehicle is booked for |
[DriverProjectCode] | Project code of the driver whom the vehicle is booked for |
[CarLocationOnMap] | Links to a google map pin of the vehicles current location - same as Telematics tab |
[BookingDescription] | Provided value for the default Purpose/Destination field |
[ContactCollectionReturn] | Pool Management Suite users only |
[Customfields] | Displays all custom fields for a booking, both label and value |
[Destination] | Response to a custom form field of type Destination can be shown separately from the custom fields blob. |
[Origin] | Response to a custom form field of type Origin can be shown separately from the custom fields blob. |
[PassengerManifest] | Displays all passengers for a booking and their name, phone number and email address |
[FirstPassenger] | Displays the name and phone number of the first passenger for a booking |
[RecurringBooking] | "This booking is apart of a series of recurring bookings" is shown only if the booking is part of a recurring booking series. |
[provisional][/provisional] | All text / placeholders within this placeholder block is only shown if the booking provisional |
[ApprovalTriggerEmail] | Displays all emails that the approval required email is sent to for a provisional booking. This should be included within the provisional placeholder block. |
[ApprovalTriggerComments] | Displays the approval trigger comments added when the trigger is created |
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