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System generated emails and certain fields can be customised by a System Administrator via the Email & Page Templates or System Data section, which is accessible on the Main Menu.

The system can pull through certain fields using [placeholders]. This page lists the placeholders and describes what they do.

PLEASE NOTE: You will need to type these placeholders into the template manually as copying and pasting will not retain the correct format. Ensure you include the square brackets of the placeholder, e.g., [BookingStart].

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titleTemplates that use all Bookings Placeholders

Passenger Approved
Booking Receipt
Booking Approved
Acknowledgement of Driver Request
Approval Trigger
Booking Receipt SMS (Driver)
Booking Receipt SMS (Passenger)
Booking Approved

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titleTemplates that use all Driver placeholders

Licence Approval Required

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titleTemplates that use the [FirstName] placeholder

Licence Expired
Licence Expiring Soon
Licence Verification Grace
Licence Verification Required
Licence Verified
Licence Marked As Not Verified

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titleTemplates that use all Vehicle placeholders

Passenger Approved
Booking Receipt
Booking Approved
Acknowledgement of Driver Request
Approval Trigger
Serviceability Check Reminder
Servicing Reminder

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