*NEW for Sysadmins* Battery Range for ZLEVs in PoolCar

Battery Range for ZLEVs in PoolCar

• Battery Range displayed in the PoolCar Calendar, Booking Form

• EV Status Report in PoolCar Reports

• Low Battery Range Notification

• Reminder to Plug Vehicle into Charger

Who are the customers who can get the battery range data in PoolCar?

This feature is available only for Smartrak Nextrak Telematics and Keyless 4G customers. 

What is needed from the customer’s side to have the EV data reflected in PoolCar?

• The first step is to ensure that the device you want to use the EV features is working fully by checking that the EV data tab is showing on the Smartrak map and that the API works.

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• Secondly, contact the customer support team via the https://smartrak.atlassian.net/servicedesk/customer/portal/3 to enable the feature in the database

• After the enablement is done from Smartrak’s side, the customer can toggle the sustainability features in the Appliation Settings tab

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The New Sustainability Tab in the Application Settings Page

What are the settings available in the Sustainability tab in PoolCar’s Application Settings

Via the Sustainability tab, sysadmins can enable/disable the below features:

Alert admins and users if the distance of the vehicle is less than = xx km

• The range threshold for notifying the booking holders when the vehicle’s battery hits this value.

Prioritise Electric and Hybrid vehicles in the Calendar = Yes/No

• Prioritise the ZLEVs (EVs and Hybrids) in the calendar among ICE vehicles to encourage users to have more sustainable trips

Show range information in Calendar and Booking Form = Yes/No

• Can either show or hide the battery range in the Calendar and Booking Form

Show range information in Check-Out Form = Yes/No

• Display the battery range for booking holders on the form when checking out.+

Prevent Check-In until users confirm thee used EV is charging = Yes/No

• Prevent booking holders from submitting the check-in form unless checking and confirming the display message (The system admin can customise the message that will be displayed for booking holders)

Notify upcoming booking holders about low battery range = Yes/No

• Sending a system-generated email to booking holders when the battery is below the threshold

Time threshold for notifying upcoming booking holders about low battery range = xx mins

• Set the time window for the system to send the low battery notification email to the booking holder.

What is the data that the users can see?

• Eligible customers can now see the battery range of their EVs and Hybrids in kilometres in the calendar and the booking form. 

• The range will be highlighted with an orange background if the value is below the threshold the Fleet Manager/Sysadmin sets (as per the system settings above)

Low Battery Range Notification (System-generated)

Sysadmins can select to send an automated email to the booking holders that the battery range is below the threshold.

Plugging the vehicle into a charger

The sysadmin can select to display a message when checking-in the vehicle to ensure the driver is plugging the EV in to charge. Furthermore, it could be mandatory to tick the box before proceeding. Below is an example 

EV Status Report in PoolCar Reports

The Report - EV Status provides a report by vehicle on Battery Data, Fuel Data, Combined Range, Charging Status, If Currently checked out, and Upcoming bookings (next 24 hours)

What if some technical issues occur in the EV data in PoolCar?

• PoolCar pulls the data directly from either the Nextrak device or the 4G Keyless device.

• For the Nextrak users, the support team will check the Smartrak settings to see if there are any inconsistencies.

• For Keyless 4G users, if there are issues where the percentages miss-match, the max range is slightly off, or the API fails, then it would be a PoolCar issue and the support team will act accordingly.

Please raise a ticket in the https://smartrak.atlassian.net/servicedesk/customer/portal/3 if you encounter any issues.