How do I use the new Employee ID feature for recurring bookings?

Owned by Katie Davison (Unlicensed)
Last updated: 21 Sept, 2022 by Audrey Torres
2 min read

Pre-requisite

This feature needs to be activated in the backend per cabinet. Please create a service desk ticket if you want to use this feature. Once this is activated, custodians can use this by updating their Employee ID.

Question

Some of our staff are allowed to take home cars each evening (custodians of private use cars). I know we can make a recurring booking for these drivers, but does this mean the driver needs to know a different Booking Number for each day's booking? This will be confusing and not user friendly!

 

Answer

As of version 1.21 of the firmware, a new feature has been included such that the custodian now no longer needs to use each day's unique booking number.

Custodians should make a recurring booking the same way they are doing now.

In the Driver Register, ensure the custodian (driver) has a value set in the 'Employee ID' field.

 

At the cabinet, tap Departing then enter the Employee ID. The cabinet will do an automatic lookup of the next booking for this driver.

Users with Employee Id entered in their Driver Register record can either use their employee id or the booking id to check out key from the cabinet. Users without employee id will have to use the booking id to check out keys.

Note the early collection time limit still applies, so the key can only be collected within 15 minutes of the booking start time.

Also note this feature (Employee ID) can be used for normal single non-recurring bookings also. Handy if the driver is standing at the cabinet and forgotten their booking number!

 

  • If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk