Skip to end of banner
Go to start of banner

Creating and Cancelling Bookings in PoolCar - who can do it?

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Next »

Bookings can be created and cancelled by the following users:

  • System Admins / Site Administrators (Campus Admin)

  • Pool Managers

  • Pool Officers

  • Booking Users

  • If a user creates a booking on behalf of another user, that user will also be able to cancel the booking

Please note: Booking Only users can only create and cancel bookings on behalf of others if the Application Setting in image below is set to ‘No’.

The Setting has no effect for Sys Admins (as well as Pool Officers and Pool Managers)

Bookings can automatically cancel due to various Application Settings:

  • Auto reallocate bookings if previous booking is running late and there is no other vehicle available

  • No show robot (if vehicle isn’t checked out within cancellation period)

  • If the vehicle is reported with damage (will generally book vehicle out for maintenance for a period of time)

  

  • If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk 

Self Help | Service Desk | Service Desk Help | Knowledge Base | Trouble shooting | Smartrak Portfolios

  • No labels