System generated emails can be customized by a System Administrator via the Email & Page Templates which is accessible on the Main Menu.
The system will pull certain fields using placeholders. This page outlines the placeholders and what they do.
PLEASE NOTE: You will need to type these placeholders into the template manually as copying and pasting will not retain the correct format.
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Passenger Approved |
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Licence Approval Required |
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Licence Expired |
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Passenger Approved |
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Placeholder | Description |
[BookingStart] | Booking/Reservation start date & time |
[BookingEnd] | Booking/Reservation end date & time |
[BookingSpan] | Easily readable span of booking |
[BookingNumber] | Booking unique number |
[Vehicle] | Readable description of vehicle - "Make Model Bodytype (Colour)" |
[Rego] | Registration / Licence Plate number of the vehicle booked |
[Campus]Campus of the vehicle booked | Referring to the home campus of the asset. This can be set in the asset details under Asset Register |
[Location] | Location of the vehicle booked (Campus Administration only) |
[Department] | Department of the vehicle booked (Only applies to the older version of PoolCar with Campus Administration access)) |
[BookingName] | Name of the driver whom the vehicle is booked for |
[BookingContactNumber] | Contact number of the driver whom the vehicle is booked for |
[BookingEmail] | Email of the driver whom the vehicle is booked for |
[DriverCostCentre] | Cost centre code of the driver whom the vehicle is booked for |
[DriverProjectCode] | Project code of the driver whom the vehicle is booked for |
[CarLocationOnMap] | Links to a google map pin of the vehicles current location - same as Telematics tab |
[BookingDescription] | Provided value for the default Purpose/Destination field |
[ContactCollectionReturn] | Pool Management Suite users only |
[Customfields] | Displays all custom fields for a booking, both label and value |
[Destination] | Response to a custom form field of type Destination can be shown separately from the custom fields blob. |
[Origin] | Response to a custom form field of type Origin can be shown separately from the custom fields blob. |
[PassengerManifest] | Displays all passengers for a booking and their name, phone number and email address |
[FirstPassenger] | Displays the name and phone number of the first passenger for a booking |
[RecurringBooking] | "This booking is apart of a series of recurring bookings" is shown only if the booking is part of a recurring booking series. |
[provisional][/provisional] | All text / placeholders within this placeholder block is only shown if the booking provisional |
[ApprovalTriggerEmail] | Displays all emails that the approval required email is sent to for a provisional booking. This should be included within the provisional placeholder block. |
[ApprovalTriggerComments] | Displays the approval trigger comments added when the trigger is created |
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