Raise a request with Smartrak by using the online Service Desk (the full website address is https://smartrak.atlassian.net/servicedesk/customer/portal/3)
Requests are directly logged to and managed by Smartrak’s Customer Support Team from here.
Requests should be raised for all vehicle/asset actions (Install/Vehicle Swap/Deinstall/Revisit) even if you are contacting the installer directly to arrange for the work to be done, this is so Smartrak can keep track of all requests, and the statuses of your assets.
How do I create a request? |
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