Regular maintenance will ensure your Keymaster remains in tip-top shape.
Please see the list below for actions:
General cleaning of the cabinet and body (avoiding cleaning agents/alcohol on or around the display)
Check/lubricate the door hinges if required
Check/lubricate the door latch surfaces if required (both the door side and cabinet side)
Check/adjust outer door closing stops/tabs are not bent (should be right angle to the body)
Check/adjust outer door alignment (door not twisted and hinges not miss-aligned)
Check/adjust free play for door latches, including door sensor operation
Test server connection and update firmware
Please find below the guide for replacing the KeyMaster touchscreen.KeyMaster Maintenance & Servicing guide
This guide covers the following:
1 When to ship back to base
2 General Maintenance & Servicing
2.1 Reed Sensor Alignment
2.2 Squeaky Door
2.3 Door Lock Stiffness
3 Touchscreen Replacement (Keymaster v3 post-2019)
3.1 Removing the Touchscreen
3.2 Reassembling the touchscreen
4 Touchscreen Replacement (Keymaster v2 – pre-2019)
5 Replacing the RFID Reader (Keymaster v2)
6. Final Testing and Sign Off
6.1 Open door
6.2 Update Firmware
6.3 Add and Remove Test Key
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If you are unable to find an answer to your question here please log a support request via the Smartrak Service Desk