KeyMaster Maintenance & Servicing

Owned by Sarah Masefield
Last updated: 11 Nov, 2024
1 min read

Regular maintenance will ensure your Keymaster remains in tip-top shape.

Please see the list below for actions:

  • General cleaning of the cabinet and body (avoiding cleaning agents/alcohol on or around the display)

  • Check/lubricate the door hinges if required

  • Check/lubricate the door latch surfaces if required (both the door side and cabinet side)

  • Check/adjust outer door closing stops/tabs are not bent (should be right angle to the body)

  • Check/adjust outer door alignment (door not twisted and hinges not miss-aligned)

  • Check/adjust free play for door latches, including door sensor operation

  • Test server connection and update firmware

 

 

Please find below the KeyMaster Maintenance & Servicing guide

This guide covers the following:

1 When to ship back to base
2 General Maintenance & Servicing
2.1 Reed Sensor Alignment
2.2 Squeaky Door
2.3 Door Lock Stiffness
3 Touchscreen Replacement (Keymaster v3 post-2019)
3.1 Removing the Touchscreen
3.2 Reassembling the touchscreen
4 Touchscreen Replacement (Keymaster v2 – pre-2019)
5 Replacing the RFID Reader (Keymaster v2)
6. Final Testing and Sign Off
6.1 Open door
6.2 Update Firmware
6.3 Add and Remove Test Key

 

 

If you are unable to find an answer to your question here please log a support request via the Smartrak Service Desk