On the Smartrak Map, the alert will indicate with a siren and flashing yellow and red icon. The alert type is displayed in the Extra info box.
Alert recipients will receive a text message and/or an email message stating there has been a Significant Force event
There are four different types of Rollover and High Impact Alerting:
- Rollover at Rest
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On the map, users will have the option to clear or acknowledge the emergency as well as entering the action taken in response to the emergency.
Acknowledging the event will mark the emergency event as acknowledged, which indicates you’re aware of the emergency and are taking ownership for following up on it, but it is not yet cleared.
When the issue has been resolved, type in the appropriate notes and mark the emergency as cleared. The user who cleared the event and the action taken will be recorded.
Please be aware that acknowledging or clearing the alert will affect all users, so please only take these actions once you have taken ownership of the alert.
