On the bottom of each page in PoolCar, there is a link are links for ‘Support/Help’ . Clicking this link takes the user to a generic help page. and 'User Guides'
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The intention of this help page these pages is to provide:
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for your general users and administrators on how end users can obtain
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customised user guides for your general users and Pool administrators.
Editing the Support/Help page content |
Log into PoolCar Go to Sysadmin > Main Menu Find Go to System Data > ‘Edit Content - Support Page’ under the System Data heading
Image AddedOn the next pageEdit Content - Support Page, fill in the white text-box with your content (examples below). Help for Users should refer your general users to your main administrator for PoolCar, note this will be an internal contact. Help for Administrators should refer your administrators to Smartrak for Level 2 and 3 support, use this link so your Sysadmins can raise a ticket for support in the Smartrak service desk - https://smartrak.atlassian.net/servicedesk/customer/portal/3
Click ‘Save’ Image Removed Image Added Image AddedClick ‘Submit’ The page will be updated with your content
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Editing the User Guides content |
Log into PoolCar Go to Sysadmin > Main Menu Go to System Data > ‘Custom User Guides’
Image AddedIn the Custom User Guides page, there are two Word documents you can download and edit with your specific content/settings. Download each Word document Edit the guides with your own content and settings Save as a PDF Upload into PoolCar
Image AddedYour customised user guides will now be available via the User Guides link at the bottom of each page.
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