How to edit the Support / Help page

On the bottom of each page in PoolCar, there are links for ‘Support/Help’ and 'User Guides'

The intention of these pages is to provide:

a set of instructions for your general users and administrators on how end users can obtain support
customised user guides for your general users and Pool administrators.

On the Edit Content - Support Page, fill in the white text-box with your content (examples below).
1. Help for Users should refer your general users to your main administrator for PoolCar, note this will be an internal contact.
  This is just one sample to update Internal Support Page
2. Help for Administrators should refer your administrators to Smartrak for Level 2 and 3 support, use this link so your Sysadmins can raise a ticket for support in the Smartrak service desk - https://smartrak.atlassian.net/servicedesk/customer/portal/3

In the Custom User Guides page, there are two Word documents you can download and edit with your specific content/settings.
1. Download each Word document
2. Edit the guides with your own content and settings
3. Save as a PDF
4. Upload into PoolCar

Your customised user guides will now be available via the User Guides link at the bottom of each page.

If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk