Trip Planning

Introduction

Smartrak is committed to providing customers with a modern and enjoyable experience, and as part of this effort, the mobility team has developed a new booking tool called "Trip Planning."

This new tool offers a more visual approach to booking trips rather than the legacy calendar way allowing customers to see their destination point on a map for easier navigation.

Trip Planning is just the first step in a series of future developments and improvements that will serve all PoolCar customers and support more functionalities.

The tool is a crucial part of Smartrak's Sustainable Transportation Vision and will incorporate features and functionalities that align with this goal.

How to Start Using Trip Planning

• Sysadmins can enable Trip Planning to use by the users from the "App Settings" page

• From the “Plan a Trip” tab; sysadmin can go to the settings needed to enable users to use Trip Planning.

• Trip Planning will not support all the existing features in the Calendar view from day one.

• For the convenience of our customers, we will list down the features that needs to be changed to start using Trip Planning as you can see from the screenshot below

What are the current functions supported by Trip Planning

Not all existing features/functions in PoolCar will be supported in the new booking workflow. The supported functionalities are:-

• The new User Interface

• Source/Destination Entry

• Project Code

• Custom Fields (Only Text Box now and more types will be supported in the future)

• FIlter the Vehichle by ey Words

• Purpose of Trip

• Business/Private Trip

What are the current functions that prevent users from using Trip Planning

Not all existing features/functions in PoolCar will be supported in the new booking workflow. The not supported functionalities are:-

• Passenger Manifest

• Share a Ride

• Accreditation Type

• Recurring bookings

• Automatic vehicle allocation

• Custom booking types

• Key Master cabinets

• Keyless devices

When is Trip Planning going o support the remaining Calendar functions

By Q1 2024, our team intends to provide support for a majority of PoolCar calendar functions, though the dates may vary based on business demand.

Troubleshooting & Support

All the existing troubleshooting and support processes for the Calendar view shall be the same as Trip Planning.