KeyMaster - Smartrak Pool Booking (*not PoolCar) Driver User Guide

With KeyMaster drivers are able to make a booking through the system and then use their unique PIN to access the key to the vehicle they have booked.  Access is granted based on booking information and driver authorisation. 


How to find an Employee ID code
  • For KeyMaster to work all Drivers must have a unique ID code against their profile in Pool Booking. As part of the initial setup of KeyMaster Smartrak can provide a bulk upload of this information into the system.  The Employee ID code is used every time you make a car pooling and require access to a plants key from the KeyMaster.


  • From the Map screen click the calendar icon to access Pool Booking or if you are a Booking Only User you will be taken directly to the booking module
    •     

  • Click My Details


  • Your Employee ID will be listed on this screen


How do I pick up the keys?
  • Once you Pool Booking is confirmed and 15 minutes prior to departure the keys will be available to you.


  • Go to the KeyMaster cabinet and click Departing on the touchscreen


  • Enter you Employee ID and press OK


If applicable, answer the Check In questions set by your organisation


  • Open the door


                                    


  • Take the key indicated by the green light



  • Close the door


Please note:

  • If you have made multiple bookings for the same start time you will need to repeat the process above for each booking


How do I return the keys?
  • Once you have finished with the vehicle you will need to return the keys to the KeyMaster.


  • Go to the KeyMaster cabinet and click Returning on the touchscreen


  • Touch the fob on the key ring against the scanner


If applicable, answer the Check In questions set by your organisation


  • Open the door


  • Insert the key fob into the slot indicated by the green light until you hear a beep


  • Close the door


Please note:

Once you have returned a key you can’t get it back out regardless if your booking it finished or not so Don’t put the key back until you are done


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