- New recipients for Servicing Alerts
- Log into the Smartrak Map (NZ or AU)
- Navigate to the Fleet Servicing module
- Click on Alert management and click on add new alert recipient
- Enter recipient's Name and Email address
- Select the frequency of Alert Emails
- Daily Alerts: Receive an alert every day for due services only.
- Weekly Full Status: Receive an alert every week for all vehicles.
- Weekly Due Services (recommended): This will alert on overdue and upcoming services, and will not include any services that are up to date and not within the alert period)
- Select the Services to receive alerts for.
- Make sure to select the correct group and select 'No units' if you do not wish for that recipient to receive alerts for that particular service. Please note: The system only allows the alert assignment to be set up for 'All units' or one particular group. In order to set up a service alert for multiple groups, this will need to be done per group.
- Select Add alert recipient
- The email that the recipient will receive will look very similar to this email below.
- It will be generated and emailed out at approximately 3am each Monday morning from reports@smartrak.co.nz
- It will include a list of all overdue (marked in red) and upcoming (marked in orange) services for those vehicles set up against each service.
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| Delete or edit the recipient |
- To Delete or Edit an Alert Recipient, locate them under Alert Management and either select the edit or delete box to the right of the recipient:
- If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk
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