All vehicles that run on a fuel that does not have an excise at the pump (e.g. diesel), or weigh more than 3.5 tonnes, are subject to road user charges (RUC) but if a vehicle is working off-road a RUC Refund can be claimed
New RUCOR Claim Form - December 2020
- The Off-road customer number can now be 9 or 10 digits long, they were previously limited to 9 digits.
- There is a new checkbox for customers who are claiming their first off-road claim. This is required to be checked if it is the customer's first time claiming a RUC licence.
- There is an address field that is used when the customer is a first time claimant or they have they do not know their customer number.
- There is now a field for the bank name and account number. The account number must be 15 digits long (as the form only has 15 spaces).
- We have also added blue question marks that display pop-over information about the data required.
...
| RUC Self Help Topics | ||||
|---|---|---|---|---|
|
Fleet Servicing | Self Help | Service Desk | Service Desk Help | Knowledge Base | Trouble shooting | Smartrak Portfolios