This page demonstrates how to reset your user login if you have forgotten your password.
For existing users to reset their passwords. |
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You can request a password reset to be sent to your email address. |
For details on how to reset a users password as an administrator please follow the following link: How do I manage User Accounts? Step-by-step guidePlease follow the below steps to resolve issue 1. Open your browser and go to Smartrak |
2. Click on the 'Forgot your password?' link under the green Log in button |
 3. In the next window enter your username or email address, then select Send instructions |
 4. A password reset email will be sent to the email account registered to your Smartrak login 5. If successful you will see the message below. |
 6. If you do not see the success message, please contact your organisation's Smartrak System Administrator and request a password reset. 7. Once successful, navigate to your email and click on the link to reset your password. |
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If your problem persists please log a support request via the Smartrak Service Desk