How do I manage User Accounts?

• Log into the Smartrak Admin site (NZ or AU)

• Go to Manage > Users 

  • On this page you can perform the following user functions:

    • Create users

    • Delete users 

    • Edit users details

    • Add and remove functionality from users 

    • Reset users passwords 

• In the right hand corner, you will see the three options for "Create", "Edit" (default) and "Delete"

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The majority of functions exist under the edit tab, here you can:

• Update

  • Username

  • Real name

  • Phone number

  • Email address

• Change the user level (more detail on user permissions / profiles here: Creating and Managing User Accounts)

  • Booking View Only 

  • Current Mode Only 

  • Booking Only 

  • Servicing Only User 

  • Map User 

  • View Only

• Disable user access (lock the user out without deleting them)

• Add fleet management 

• Add booking admin 

• Add permission to create and view map tags 

• Reset password 

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If you are unable to find an answer to your question, please log a support request via the Smartrak Service Desk