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  • New recipients for Servicing Alerts
Creating a new recipient
  • Log into the Smartrak Map (NZ or AU)
  • Navigate to the Fleet Servicing module
  • Click on Alert management and click on add new alert recipient

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  • Enter recipient's Name and Email address
  • Select the frequency of Alert Emails
    • (Weekly Due Services is recommended. This will alert on overdue and upcoming services, and will not include any services that are up to date and not within the alert period) 


  • Select the Services to receive alerts for.
    • Make sure to select the correct group and select 'No units' if you do not wish for that recipient to receive alerts for that particular service.
  • Select Add alert recipient

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  • The email that the recipient will receive will look very similar to this email below.

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  • It will be generated and emailed out at approximately 3am each Monday morning from reports@smartrak.co.nz
  • It will include a list of all overdue (marked in red) and upcoming (marked in orange) services for those vehicles set up against each service.


Delete or edit the recipient
  • To Delete or Edit an Alert Recipient, locate them under Alert Management and either select the edit or delete box to the right of the recipient:

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  • If you are unable to find an answer to your question in here please log a support request via the Smartrak Support Desk.  Service Desk


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