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On the bottom of each page, there is a link for ‘Support/Help’. Clicking this link takes the user to a generic help page. The intention of this help page is to provide a set of instructions on how end users can obtain first-level support.

You can edit this page to suit your organisations process. To do this, follow these steps

...

Go to Sysadmin > Main Menu
Find ‘Edit Content - Support Page’ under the System Data heading
On the next page, fill in the white text-box with your content.
Click ‘Save’

If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk

Self Help | Service Desk | Service Desk Help | Knowledge Base | Trouble shooting | Smartrak Portfolios