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Why

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To customize a service

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What

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You can use this feature to change the

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frequency and the default alert period of the Odometer service and other customer-configured services.

How

To customise a service

  • Log into the Smartrak

map site (https://app.smartrak.co.nz 

  • Map site (NZ

) or  https://app.smartrak.com.au (Aus))The Service name under Fleet Servicing is now an editable option

  • Navigate to Fleet Servicing

    • Select the service you wish to edit. NOTE: this does not apply to default services such as WOF/COF, Registration and RUC.

    • The Frequency and Default alert period are editable when clicking “Edit this service”

  •  Go to Fleet Servicing

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  • Click on the Service name field and use the editable text field edit the Service name

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    • If you are editing a customer-configured service, you can also update the name in this page

    • Click “Update Service” to save changes

     
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    • NOTE: this does not apply to default services

    . 

    • such as WOF/COF, Registration or RUC

    • If you are unable to find an answer to your question, please log a support request via the Smartrak Service Desk

    Self Help | Service Desk | Service Desk Help | Knowledge Base | Trouble shooting