News & Releases
Smartrak's Development team are continually working on changes & new feature requests from our User Community. All changes, new features and improvements are communicated through our Release pages;
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Outage & Outage Notifications
What are outage notifications?
Smartrak’s system will occasionally require maintenance and updates to continue to deliver out our high quality of service and to roll out new features to the system. In order to perform this maintenance and updates we occasionally will have scheduled outages on the system.
We also have hardware that operate using 3rd party networks for communication and data transmission, that can suffer from diminished services or outages that can affect the operation of hardware and its communication with our system. An example of these are satellite and cellular networks that our Health & Safety hardware and AVLs , AVLs and OBD-II devices utilise to communicate. To ensure our customers are informed of the operational status of our services, we provide the service of outage notification pages and email notifications (when subscribed). Smartrak recommends all Level 1 Support contacts are subscribed to updates to ensure they are up to date with any outages that may impact upon their staff and operations.
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