Page Comparison

Creating a new recipient (to be sent a scheduled email for upcoming and overdue services)

• Log into

• Smartrak

• app (NZ or AU)

• Navigate to the Fleet Servicing module

• Click on Alert management and click on

• Add new alert recipient

• Enter recipient's Name and Email address

• Select

• Alert email interval and types

  • Daily Alerts: Receive an email every day for due services only.

  • Weekly / Monthly Due Services (recommended): Receive an email every week / month on overdue and upcoming services

• • (will not include any services that are up to date and not within the alert period)

• • Weekly / Monthly Full Status: Receive an alert every week / month for all statuses.

• Select the Services to receive alerts for.

  • Make sure to select the correct group and select 'No units' if you do not wish for that recipient to receive alerts for that particular service.

• Select Add alert recipient

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Smartrak Servicing Email

• The Smartrak Servicing email

• will

• look

• similar to

• the email below.

• It will be generated and emailed out at approximately 3am each Monday morning from reports@smartrak.co.nz or reports@smartrak.com.au

• It will include a list of all overdue (marked in red) and upcoming (marked in orange) services for those vehicles set up against each service.

• If you have set up to receive alerts for all statuses, there will also be a green status where no action is currently required.

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Delete or edit the recipient

• To Delete or Edit an Alert Recipient, locate them under Alert Management and either select the edit or delete box to the right of the recipient:

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If you turn off all alerts against an alert recipient, then it will look like this:

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• If you are unable to find an answer to your question in here please log a support request via the Smartrak

• Service Desk