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Term | Definition/Description | |||
GPS | Global Positioning System | |||
GSM | Global System for Mobile communicationDriver | A driver is a person who has been assigned to a vehicle. They can be assigned using the assigned driver functionality, Smartrak Pool Booking, PoolCar, Smartrak Identify App, button etc | ||
Event | ||||
Geofence | A virtual boundary used for utilisation reporting | |||
GLONASS | A space-based global navigation satellite system (GNSS) that provides reliable positioning, navigation, and timing services to users on a continuous worldwide basis freely available to all. | Vodafone Network | The SIMs inside NZ-based telematics devices are with Vodafone. Please check out their coverage map | |
GPS | Global Positioning System | |||
GSM | Global System for Mobile communication | |||
HIR/OS | High Impact and Rollover / over Satellite | |||
IVMS | In Vehicle Management System (AVL, OBD-II for example) | |||
Low-battery alert | When a vehicle or device gets to a certain level of voltage in the battery, an alert, configured in Smartrak Admin, can be set up to email or SMS a recipient | |||
Map tag | A point of interest marked on the Smartrak map, used for historical reporting purposes including time on site | |||
MSF | Monthly Service Fee | |||
OSA | Officer Safety Alarm | |||
People | A person that exists in Smartrak Pool Booking or as a Driver in Smartrak Admin. They DO NOT by default have a login to Smartrak App | |||
Posted speed limit | The posted speed limit of a public road, ranges between 30km/h and 110km/h | |||
PS | Professional Services - customer-funded development work to enhance one of our solutions | |||
PTO | Power take-off (generally found on a truck) | |||
RMA | Return Merchandise Authorisation. Authorisation given by our Technical Services team used to return hardware to Smartrak under warranty if requiring investigation and/or replacement | |||
RRS | Real Road Speed (Relates to Posted Speed Limits/Zones and overspeed reporting). Sometimes referred to as Posted Speed Limit Monitoring (PSLM) | |||
RUC | Road User Charges (usually simply pronounced as "ruck") NZ-only system for refunding diesel vehicle owners for the portion of kilometres travelled off-road. Diesel owners pre-purchase RUC licences in 1,000km lots and must display the licence in the corresponding vehicle's windscreen. | |||
Self-Help | Smartrak Customer Self-help - a resource on all things Smartrak, found here - https://wwwsmartrak.vodafone.co.nz/network/coverage/ | Telstra Network | The SIMs inside AU-based telematics devices are with Telstra. Please check out their coverage map atlassian.net/wiki/display/SCP/Smartrak+Customer+Self+Help | |
Service Desk | Smartrak Service Desk - any orders, queries, issues, log them here - https://wwwsmartrak.telstra.com.au/coverage-networks/our-coverageatlassian.net/servicedesk/customer/portal/3 | |||
Smartrak Admin | The administration of Smartrak takes place here: | |||
Smartrak App | View your assets on the map, run reports, manage fleet servicing, view dashboard: | |||
Self-Help | Smartrak Customer Self-help - a resource on all things Smartrak, found here - Telstra Network | https://smartrakwww.telstra.atlassiancom.netau/wiki/display/SCP/Smartrak+Customer+Self+Help | Service Desk | Smartrak Service Desk - any orders, queries, issues, log them here - https://smartrak.atlassian.net/servicedesk/customer/portal/3coverage-networks/our-coverage |
Ticket | A CSD (Customer Support Desk) request raised in the Smartrak Service Desk. Is in the format CSD-99999RMA | Return Merchandise Authorisation. Authorisation given by our Technical Services team used to return hardware to Smartrak under warranty if requiring investigation and/or replacement | ||
Posted speed limit | The posted speed limit of a public road, ranges between 30km/h and 110km/h | |||
Event | An action created by a tracked asset - see this for a list of Map icons for different events What do the Map icons mean? | |||
Trip | A trip constitutes a key-on event, moving from stopped/travelled/direction change event/s, and a key-off event performed by a tracked asset | Map tag | A point of interest marked on the Smartrak map, used for historical reporting purposes including time on site | |
Geofence | A virtual boundary used for utilisation reporting | |||
User | A person with a user login to the Smartrak App site | |||
People | A person that exists in Smartrak Pool Booking or as a Driver in Smartrak Admin. They DO NOT by default have a login to Smartrak App | |||
Driver | A driver is a person who has been assigned to a vehicle. They can be assigned using the assigned driver functionality, Smartrak Pool Booking, PoolCar, Smartrak Identify App, button etc | |||
Low-battery alert | When a vehicle or device gets to a certain level of voltage in the battery, an alert, configured in Smartrak Admin, can be set up to email or SMS a recipientVoC | Voice of Customer Programme | ||
Vodafone Network |