Smartrak Glossary of Terms
- Sarah Masefield
Hardware Definitions
Device Category | Device Name | Description |
In-Vehicle | AVL | Automatic Vehicle Locator This is the telematics hardware installed in the vehicle (generally behind the dashboard/glovebox) You may also know it as: AVL Unit, Unit, GPS Unit, Remote, Resource, Asset, Vehicle |
Aerial | Windscreen mounted aerial, external dome aerial, satellite aerial – aerial should also be replaced at the time of the AVL end of life replacement | |
Wiring | Wiring loom that connects AVL, aerial and additional hardware. | |
Internal Battery | Lithium Ion battery enclosed in the AVL | |
OBD-II | 4G/5G Teltonika OBDII Unit FMM001. A low-cost plug-in telematics device | |
Illuminated Dash Switch | Light-up push button switch installed on the dashboard used for in-vehicle emergency alerting | |
Iridium Modem | Satellite modem | |
Inovonics Pendant | Pendant for Lone-Worker Safety Alarm | |
Inovonics Receiver | Receiver for Lone-Worker Safety Alarm | |
Garmin DriveSmart, DriveAssist | In-Vehicle Navigation Unit | |
Garmin 780/790 | In-Vehicle Navigation Unit | |
Health & Safety | PL | Personal Locator |
PL Mini | Mini Personal Locator | |
Protector Pro | Personal Locator | |
Shout | Personal Locator | |
Garmin InReach | Satellite Personal Locator | |
Spot | Satellite Personal Locator | |
Non-Powered Asset | Remora | Non-Powered Asset Tracker |
Oyster | Non-Powered Asset Tracker | |
Mobility | Keyless | Mobility in-vehicle hardware |
Keymaster | Mobility Key cabinet |
Other Definitions
Term | Definition/Description |
Driver | A driver is a person who has been assigned to a vehicle. They can be assigned using the assigned driver functionality, Smartrak Pool Booking, PoolCar, Smartrak Identify App, button etc |
Event | |
Geofence | A virtual boundary used for utilisation reporting |
GLONASS | A space-based global navigation satellite system (GNSS) that provides reliable positioning, navigation, and timing services to users on a continuous worldwide basis freely available to all. |
GPS | Global Positioning System |
GSM | Global System for Mobile communication |
HIR/OS | High Impact and Rollover / over Satellite |
IVMS | In Vehicle Management System (AVL, OBD-II for example) |
Low-battery alert | When a vehicle or device gets to a certain level of voltage in the battery, an alert, configured in Smartrak Admin, can be set up to email or SMS a recipient |
Map tag | A point of interest marked on the Smartrak map, used for historical reporting purposes including time on site |
MSF | Monthly Service Fee |
OSA | Officer Safety Alarm |
People | A person that exists in Smartrak Pool Booking or as a Driver in Smartrak Admin. They DO NOT by default have a login to Smartrak App |
Posted speed limit | The posted speed limit of a public road, ranges between 30km/h and 110km/h |
PS | Professional Services - customer-funded development work to enhance one of our solutions |
PTO | Power take-off (generally found on a truck) |
RMA | Return Merchandise Authorisation. Authorisation given by our Technical Services team used to return hardware to Smartrak under warranty if requiring investigation and/or replacement |
RRS | Real Road Speed (Relates to Posted Speed Limits/Zones and overspeed reporting). Sometimes referred to as Posted Speed Limit Monitoring (PSLM) |
RUC | Road User Charges (usually simply pronounced as "ruck") NZ-only system for refunding diesel vehicle owners for the portion of kilometres travelled off-road. Diesel owners pre-purchase RUC licences in 1,000km lots and must display the licence in the corresponding vehicle's windscreen. |
Self-Help | Smartrak Customer Self-help - a resource on all things Smartrak, found here - https://smartrak.atlassian.net/wiki/display/SCP/Smartrak+Customer+Self+Help |
Service Desk | Smartrak Service Desk - any orders, queries, issues, log them here - https://smartrak.atlassian.net/servicedesk/customer/portal/3 |
Smartrak Admin | The administration of Smartrak takes place here: |
Smartrak App | View your assets on the map, run reports, manage fleet servicing, view dashboard: |
Telstra Network | |
Ticket | A CSD (Customer Support Desk) request raised in the Smartrak Service Desk. |
Trip | A trip constitutes a key-on event, moving from stopped/travelled/direction change event/s, and a key-off event performed by a tracked asset |
User | A person with a user login to the Smartrak App site |
VoC | Voice of Customer Programme |
Vodafone Network |