This process is to migrate your organisations current ibutton information to the new Smartrak Identification platform.
Please note that this process is not reversible and must be followed in this order.
Raise a ticket in the Smartrak Service Desk requesting a list of all of your organisations ibuttons
2. Navigate to Smartrak Admin NZ - https://admin.smartrak.co.nz/, AU - https://admin.smartrak.com.au/
3. You can check current ibutton information under Manage - iButton, but the list required for this process needs to be supplied by Smartrak
4. Navigate to iButton Migration and click on Migrate
5. Green bar with confirmation will appear once complete
6. As the migration process is not reversible, you now lose visibility of the ibutton pages all together
7. Now you can import the ibuttons and apply them to your people. Navigate to Manage - People
a. Navigate to the Import tab
b. Export the spreadsheet of all your People - please note that People are different to Users - see this article here which explains the differences Driver Based Reporting - Duplicate Users/Persons
c. Check data for duplicate names. People’s names cannot be duplicated in the Smartrak Identification system, therefore if you have people with the same name in your organisation, middle names or pseudonyms will have to be used.
d. Check data to ensure the mobile phone number is in the correct format eg 64270000000, no spaces or + are permitted
e. Add the ibutton identification number in against the correct person, from the list supplied by Smartrak, and select the Identification type from the drop down i.e. ibutton
f. Save and Choose the File, the box must be ticked to move forward to the confirmation page
8. Confirm Import - final confirmation page will appear confirming the changes / additions that are being made to your People
9. You can check that everything has updated successfully by exporting all your People again. or can check individually by navigating to Manage - People - Identifications
10. You can also see a list of all of your Identifications under Manage - Identifications where they can be revoked. Adding new ibuttons in against people must be done via the Manage - People page
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