Log into the Smartrak Map Site
- Navigate to the Fleet Servicing module
- Click on Alert management and click on add new alert recipient
- Enter recipient's Name and Email address
- Select the frequency of Alert Emails (Weekly Due Services is recommended. This will alert on overdue and upcoming services, and will not include any services that are up to date and not within the alert period)
- Select the Services to receive alerts for. Make sure to select the correct group and select 'No units' if you do not wish for that recipient to receive alerts for that particular service.
- Select Add alert recipient
The email that the recipient will receive will look very similar to this email below.
It will be generated and emailed out at approximately 3am each Monday morning from reports@smartrak.co.nz
It will include a list of all overdue (marked in red) and upcoming (marked in orange) services for those vehicles set up against each service.
- If you are unable to find an answer to your question in here please log a support request via the Smartrak Support Desk. https://smartrak.atlassian.net/servicedesk/customer/portal/3/create/15