The timed relay is a piece of hardware which works by cutting power to the Smartrak hardware after a 24-hour (configurable) period or once the resource’s battery is outputting less than a certain voltage. (The voltage drop isolation is determined by the relay itself, not our AVL unit.)
The timed relay sits between the main power feed (and ground) of the Smartrak hardware and the vehicle (image below FYI). The timed relay will only allow power draw from the vehicle battery to the Smartrak hardware for the timed period which is by default set to 24 hours.
The reason for a 24-hour time limit is to allow a worker to have emergency protection (via lone-worker hardware) for up to a 24 hours - this can be managed and if they are in a remote location for more than 24 hours with a vehicle, they can turn the vehicle on and off again to re-set the 24 hour timer.
During this 24-hour timed period the internal battery (in the AVL) will continue to be charged. After the timed period, no power will be drawn from the vehicle’s battery by Smartrak hardware.
It is important to note that the timed relay ONLY isolates power to the Smartrak hardware - If the battery loses power due to additional equipment (RTs, etc) being connected then the timed relay won’t mitigate the issue. We would recommend using bigger/additional batteries or a generator if this scenario is common.
Events continue to be captured and transmitted over the initial 24-hour period when the device remains connected to the vehicle’s battery. These events include key on, emergency triggers - including those triggered from Inovonics and Lone-worker devices.
Once the timed relay has disconnected the Smartrak hardware from the vehicle power, no events will be transmitted until the vehicle keys on again.
No emergency activations will be captured once the timed relay disconnects the vehicle power after the timed period as power is no longer connected to this hardware. The driver would have to ‘key on’ the vehicle to reconnect the vehicle battery to the AVL before emergency activations can be transmitted – and wait up to 10 seconds for devices to come back online.
Please contact the Customer Experience team via the Service Desk to arrange for a quote for installation. Timed relays are now part of the standard kit along with AVL, wiring loom and aerial and will be installed at the time of initial installation. It can also be retrofitted to existing vehicles.
The default setting is power-off time - 24 hours and power-off voltage - 8.5v for a standard 12v battery.
(The power-off time can be set to 30min, 1hr, 3hr, 6hr, 12hr, 18hr, 24hr, 36hr, 48hr and 72hr and power-off voltage can be set to 8.5, 10.5, 11, 11.5, 12v)