Getting Started

What is KeyMaster?

KeyMaster® is an affordable, easy-to-use electronic key cabinet. Each key fob is held in place with a locking pin. When a driver enters their Employee ID, Booking ID or swipes their integrated RFID card at the large 7” touch screen the door unlocks, and a light comes on to indicate which key they can take.

See the video on our website which gives you a quick overview of how easy the KeyMaster is to use!

https://smartrak.com/keymaster/

How to use the KeyMaster

Departing

Once your PoolCar Booking has been confirmed, the keys will be available to you 15 minutes prior to departure. Please note that this is the default early check out tolerance setting and may be different, please check with your System Administrator.

Please note: If you have made multiple bookings for the same start time you will need to repeat the process above for each booking.

1. Go to the KeyMaster cabinet and click Departing on the touchscreen

   

2. Enter your Employee ID, Booking ID, or swipe your RFID Swipe Card (follow what is on the prompt on the screen) and press OK

   1. Please see important note about RFID swipe cards at the bottom of this article.

3. 

4. If applicable, answer the Check-out prompt questions set by your organisation

   

5. Open the door

6. Take the key indicated by the green light

7. Close the door

Returning

Once you have finished your booking, you will need to return the keys to the KeyMaster.

Please note: Once you have returned a key, you can’t get it back out regardless if your booking is finished or not so “Don’t put the key back until you are done”.

1. Go to the KeyMaster cabinet and click Returning on the touchscreen.

   

2. Touch the fob on the key ring against the scanner, or your access card on the reader.

   

3. If applicable, answer the Check In questions set by your organisation.

   

4. Open the door

5. Insert the key fob into the slot indicated by the green light until you hear a beep.

6. Close the door