How do I create a new recipient for Servicing Alerts

New recipients for Servicing Alerts

Creating a new recipient
Log into the Smartrak Map (NZ or AU) Navigate to the Fleet Servicing module Click on Alert management and click on add new alert recipient Enter recipient's Name and Email address Select the frequency of Alert Emails Daily Alerts: Receive an alert every day for due services only. Weekly Full Status: Receive an alert every week for all vehicles. Weekly Due Services (recommended): This will alert on overdue and upcoming services, and will not include any services that are up to date and not within the alert period) Select the Services to receive alerts for. Make sure to select the correct group and select 'No units' if you do not wish for that recipient to receive alerts for that particular service. Please note: The system only allows the alert assignment to be set up for 'All units' or one particular group. In order to set up a service alert for multiple groups, this will need to be done per group. Select Add alert recipient The email that the recipient will receive will look very similar to this email below. It will be generated and emailed out at approximately 3am each Monday morning from reports@smartrak.co.nz It will include a list of all overdue (marked in red) and upcoming (marked in orange) services for those vehicles set up against each service.
Delete or edit the recipient
To Delete or Edit an Alert Recipient, locate them under Alert Management and either select the edit or delete box to the right of the recipient: If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk