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If a NZTA RUC Audit Claim Officer requests a report on your RUCOR claim, please follow the instructions below
- Log into the Smartrak Map (NZ only)
- Select Fleet Servicing
- On the left hand side menu under RUC, select RUCOR Claim
- Locate the Resource.
- The licence report will be under the "Claimed" Progress drop down.
- Select the first box to ‘Download this RUC licence’s report in Excel format’
- This will download the selected RUC licence in Excel format.
- The information in this report is how NZTA RUC Audit Officers investigate the offroad claim.
- At the bottom of the spreadsheet there is a daily summary with the Claimable Percentage and totals at the bottom of this.
- Save and attach the report to an email and send to RUC claim officer
- If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk
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