If your company is set up for alerts on geofence enters or exits, then this screen shows you how to create and edit recipients. If you are not set up for this, these screens will not show up.
If your company does not have alerting geofences and you would like this functionality, please discuss your needs with the Support Team by raising a request.request via the Smartrak Service Desk
- Log into the Smartrak Admin
|
- Under the Alert menu, select Recipients
Create - allows you to set up new recipients
Image Removed
Manage - updates current recipient’s details or delete recipient
Image Removed
...
- site (NZ or AU)
- Go to Alert > Recipients
- Select the Create tab to create new recipients or select Manage to update current recipient details or remove recipients
Image Added - To assign alerts, select Assign on the left hand menu
- Select Alert Recipient
Select Alert Type
Select the Resource/Remote to receive the alert (SMS Alert and/ or Email Alert)
Save to update changes
 Image Modified
|
...
- To confirm Alerts are set up correctly
|
...
- , select View Alert Assignment
- By Recipient – Select Alert Recipient and all alert types and remotes will be listed
 Image Modified
- By Remote – Select Resource and all alert types and recipients will be listed
 Image Modified
- Below are screen shots of what the alerts will look like:
- Geofence Exit Email includes the following information:
- Resource
- Company
- Time - date and time
- Address (lat long)
- Alert information - includes the geofence in question
|
...
 Image Added
- Geofence Exit Text includes the following information, comma separated
- Alert type
- Vehicle name
- Company name
- Date
- Year
- Time
- Address
- Geofence name
|
Image Removed
 Image Added
- If you are still unable to find an answer to your question
|
...
- , please log a support request via the
|
...