Geofence Alerting - Creation and Management

• SMS Alert on Enter

• SMS Alert on Exit

• Geofence Enter Alert

• Geofence Exit Alert

Notification (Email) alerts are:

With the corresponding alert in Smartrak Admin set to:

• Email on Enter

• Email on Exit

• Geofence Enter Email

• Geofence Exit Email

Alerting geofence created

Here is the guide for creating a new geofence - How to create a GeofencePreview

Once Smartrak has enabled the alerting geofence type for your organisation, navigate to Smartrak App, create a new geofence and ensure you assign the correct class to the geofence,

Open

New geofence class feature

Will alert like an emergency on the map (flashing lights and siren) and will allow you to set up alert notifications (email or SMS):

• SMS Alert on Enter

• SMS Alert on Exit

Will allow you to set up email and SMS notifications but will not alert on the map like an emergency:

• Email on Enter

• Email on Exit

You can check on the different geofences you have by hovering over Menu > Geofences in Smartrak app

Creating Geofence Email alerts

• Log into the Smartrak Admin site (NZ or AU)

• Go to Alert > Recipients 

• Select the Create tab to create new recipients or select Manage to update current recipient details or remove recipients

• To assign alerts, select Assign on the left hand menu 

• Select Alert Recipient
  Select Alert Type
  Select the Resource/Remote to receive the alert (SMS Alert and/ or Email Alert)
  Save to update changes

If you do not see the alert type you are looking for in the list, please raise a ticket in the Smartrak service desk to have this enabled for you.

Please note that emergency alerts require either crash detection/HIR/ or some form of emergency dash switch fitted in the vehicle, whereas geofence alerts are based on a tracked vehicle entering or exiting a geofence.

To confirm Alerts are set up correctly, select View Alert Assignment

By Recipient – Select Alert Recipient and all alert types and remotes will be listed

By Remote – Select Resource and all alert types and recipients will be listed

Example screen shots of geofence alerts

Example of a geofence entry into an alerting geofence will look like on the map.

The map will act like it does with any emergency alert and will centre on the location of the event and the resource will flash and alarm.

Geofence Exit Email includes the following information:

• Resource

• Company

• Time - date and time

• Address (including latitude and longitude)

• Alert information - includes the geofence in question

Geofence Exit Text includes the following information, comma separated

• Alert type

• Vehicle name

• Company name

• Date

• Year

• Time

• Address

• Geofence name

• If you are unable to find an answer to your question, please log a support request via the Smartrak Service Desk