Page Comparison

The report is to assist in identifying units that are not communicating appropriately and may warrant further investigation

• Log into the Smartrak Map site (NZ or AU)
• Navigate to Reports
• Select Device Health Report from the dropdown

• Select all or some of the health statuses of the resource, Select the mode, individual or by group, and by resources.

An overview will show

• Resources which have talked to our server within the last 24 hours are marked as 'OK'
• Resources which haven't talked to our server in more than 1 day are marked as 'Uncertain' and should be reviewed as soon as possible, to ensure continued reporting accuracy
• Resources which haven't talked to our server in more than 4 days are marked as 'Investigate Immediately' and should be reviewed as soon as possible, to ensure continued reporting accuracy

Here is the key for what vehicles are NOT included in the report - these will show under a subheading as Ignored with the reason in the details column

• Resources tagged as virtual are not included. (These are records of historically tracked vehicles, i.e sold/disposed of
• Resources with a master switch or timed relay are not included. (Relays and master switches can give false data against a vehicle not tracking)
• Resources with a Device type of Trailer are not included
• Resources with an Active State that is not 'Active' are not included