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  • Update a vehicles Hubo/Odometer and Hour Clock reading

  • Read all about it here: GPS vs odometer mileage

Updating an Odometer and Hour Clock reading in Fleet Servicing

  • Log into the Smartrak

map site (https://app.smartrak.co.nz (NZ) or  https://app.smartrak.com.au (Aus))
  • Navigate to Fleet Servicing

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  • Select Resource Overview

  • Select Resource from the List

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  • Select Update resource meters

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For Updating an Odometer Reading

  • Enter Odometer reading

  • Enter time reading taken (it is preferable the reading is updated in Smartrak as close to when it is taken as possible)

  • Select Update resource

 

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**Note – please let us know when/if you have a new hubodometer installed.

 

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PLEASE NOTE- in the Update resource meters page if you need to update the odometer, you also need to put a number into the Hour clock field before you can successfully click on Update resource. You can insert any number, even 1 minute.  And you need to add a number in even if the vehicle doesn't have an hour clock.

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** PLEASE NOTE ** - Sometimes you will see an on-road event associated with an odometer update with extra info "Forced on-road due to large odometer increase

Please see What does "Forced on-road due to large odometer increase" mean in Activity Report 

For Updating a Hubodometer Reading

  • Enter hubodometer reading

  • You must enter the reading taken now, you cannot go back and select a time for the hubodometer reading like you can with the odometer update.

  • Select Update resource

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IMPORTANT – If you have had a new hubodometer installed, you must replace the odometer in Fleet Servicing, rather than update the existing. Follow How to Replace the Hubodometer via Fleet Servicing 

  • If you are unable to find an answer to your question in here please log a support request via the

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