How to update Hubo/Odometer and Hour Clock readings

Update a vehicles Hubo/Odometer and Hour Clock reading
Read all about it here: GPS vs odometer mileage

Updating an Odometer and Hour Clock reading in Fleet Servicing

Log into the Smartrak Map (NZ or AU)
Navigate to Fleet Servicing

Select Resource Overview
Select Resource from the List

Select Update resource meters

For Updating an Odometer Reading

Enter Odometer reading
Enter time reading taken (it is preferable the reading is updated in Smartrak as close to when it is taken as possible)
Select Update resource

PLEASE NOTE - in the Update resource meters page if you need to update the odometer, you also need to put a number into the Hour clock field before you can successfully click on Update resource. You can insert any number, even 1 minute. And you need to add a number in even if the vehicle doesn't have an hour clock.

** PLEASE NOTE ** - Sometimes you will see an on-road event associated with an odometer update with extra info "Forced on-road due to large odometer increase
- Please see What does "Forced on-road due to large odometer increase" mean in Activity Report

For Updating a Hubodometer Reading

Enter hubodometer reading
You must enter the reading taken now, you cannot go back and select a time for the hubodometer reading like you can with the odometer update.
Select Update resource

IMPORTANT – If you have had a new hubodometer installed, you must replace the odometer in Fleet Servicing, rather than update the existing. Follow How to Replace the Hubodometer via Fleet Servicing

If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk