Skip to end of banner
Go to start of banner

Smartrak OBD II

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

The OBD II is a a small GPS tracking device that OBD II plugs directly into the vehicle OBD II port and immediately captures data. Smartrak’s solution, the telematics data that’s collected can be analysed and reports automatically prepared for a range of  actors. This includes vehicle usage to identify cost savings and efficiencies and speeding data to manage driver behaviour.

This guide outlines the following functionality:


The Device 

The OBD II comes fully assembled and includes;

  • 4G GPS tracking unit
  • Micro-SIM
  • OBD II power cable


Dimensions:

67.2 x 49.6 x 25 mm (L x W x H)


Weight:

63g


Installing an OBD II Device 

The OBD II plugs directly into the vehicle’s on-board diagnostics port.  A Smartrak authorised installer is not required to do this, however we do recommend that someone suitably familiar with the vehicle’s diagnostic system carries out the installation.


Connecting the device to the vehicle:

  • Find OBD II connector in your vehicle (Figure 10. Most common OBDII connector locations.).
  • Before connecting the device to the OBD II socket, make sure that ≥3A fuse is present on OBD connector power supply

Most common OBDII connector locations

Installing an OBD II Device 

The OBD II plugs directly into the vehicle’s on-board diagnostics port.  A Smartrak authorised installer is not required to do this, however we do recommend that someone suitably familiar with the vehicle’s diagnostic system carries out the installation.


Connecting the device to the vehicle:

  • Find OBD II connector in your vehicle (Figure 10. Most common OBDII connector locations.).
  • Before connecting the device to the OBD II socket, make sure that ≥3A fuse is present on OBD connector power supply


Points on the map


The Remora has two modes of operation, stationary and trip mode. When in stationary mode the Remora will send a position update to the map once every 12 hours. When the asset moves for a distance greater than 250 metres the Remora will automatically switch to trip mode. In trip mode the Remora will establish its location every 2 minutes and update the map with these position updates at the following times:

  • Every 30 minutes during a trip
  • At an end of trip (signalled by being stationary for 5 minutes)

The start of trip will not be shown until one of those two updates occurs.

Remora Trip

When the Remora is stationary for a period of 5 minutes it will return to stationary mode and resume position updates every 12 hours.

Health Check event - Known Location

If no GPS signal is available during a position update (described as a Health Check on the map) then an unknown location icon is displayed with the last recorded position. This can occur when the device is moved, but within the 250 metres meaning the device won't process the movement as a trip.

For Example: The device is attached to an asset that is moved into a shed overnight. The move is not shown on the map site (as it less than 250 metres), and the next time there is a position update, no GPS signal can be found from within the shed so provides its previous location with NO GPS location.

Health Check event - Unknown Location


Note: Figures in italics can be altered - speak with your Customer Success Manager if these settings aren't right for the usage of a device.


Geofence Alerts/Emails


The device can trigger Smartrak Geofence enter and exit emails (and/or SMS messages) when a GPS location update is detected inside or outside of a configured Geofence.

To enable this functionality, first create a Geofence with one of the following Geofence classes.

Note: Though the class refers to Email, SMS can also be configured for these Geofence events.

Using the 'Alerts' Geofences class will enable on-screen alerts on the Smartrak map site - both Emails and SMS can be configured for these alerts also.


Instructions for setting up recipients with Email and/or SMS notifications via Smartrak Admin can be found here


Note: With a low poll rate, there is potential that a device could pass through a geofence without a GPS update triggering a geofence event. This would not cause a GPS enter or exit alert.

If you cannot see Geofence Enter/Exit classes on your map or the Alert type in Smartrak Admin, please make a request through the customer service portal for Geofence alerting.


Low Battery Events/Alerts


When the device is at approximately 5% battery life, a low battery event will trigger on the map site.

Alert emails/SMS can be configured when this event occurs. Follow the same instructions as per setting up Geofence alerts here

If you cannot see the Low Battery alert type in Admin, please make a request through the customer service portal for Low Battery alerting.


Tamper


Devices fitted with a Tamper switch are mounted with a magnet in place on the casing that is wedged between the device and the mounting point. If the device is removed and the magnet is displaced this is registered as a Tamper.

A Tamper shows on the map as a new Tamper Activated event immediately (outside of the standard Health Check update). When the magnet is replaced a Tamper Deactivated event is triggered. Both of these events will include a location update.

Alert emails/SMS can be configured when this event occurs. Follow the same instructions as per setting up Geofence alerts here

If you cannot see the Device Tamper alert type in Admin, please make a request through the customer service portal for Device Tamper alerting.

No change to the Heath Check rate will occur.


Recovery Mode


Recovery Mode, when activated by an Admin user, will trigger the device to provide updates more readily.

When enabled, the device will increase its location update rate the next time the device connects as part of its stationary health check or trip related upload.

When in Recover Mode the Health Check location updates will increase to every 30 minutes when stationary, or 30 seconds when moving. If there is no GPS reception in a trip then the location update will be 60 seconds.

When in recovery mode, a trip can be initiated through movement, this is instead of the standard in trip detection movement of 250 metres to trigger the start of a trip.

The recovery mode location update will override any normal polling frequency (for stationary or in a trip).

Note: Figures in italics can be altered - speak with your Customer Success Manager if these settings aren't right for the usage of a device.


To enable Recovery mode in Smartrak Admin:

  1. Navigate to the Remote Management menu under Devices.

2. Find/Select the device in the device list and select the Actions button.
Note: You can filter the devices by either the DeviceType, or the FeatureEnabled by selecting the '+'. Otherwise, simply type the device name to filter the list of available device.
3. Select the Activate button.

The device will show Activation is pending. The device will be required to do a position update before it can activate its Recovery Mode. Before then, the recovery mode Activation can be cancelled from its pending state.

When the device receives the message, the Recovery Mode status will become Active (requires a refresh of the Actions dialogue). The Recovery Mode can be deactivated by selecting the Deactivate button.

Events will show on the map stating the Recovery Mode has been activated or deactivated.





Reporting


The Smartrak platform has a range of standard reports, the main reports for the OBD II are;

  • Overspeed Period: Shows the individual periods when vehicles were speeding. The report includes the date and time of each period, overspeed period duration, location, posted speed limit (for those customers with the Posted Speed Limits feature enabled), and overspeed magnitude.


  • Overspeed Severity: A headline report showing the severity by which each vehicle was speeding (highest overspeed, longest time and distance speeding. Along with the magnitude of over-speeding for those customers with the Posted Speed Limits feature enabled). Vehicles can optionally be grouped into three categories (Most Serious, Moderate and Mild Offences) based on their degree of speeding.


  • Utilisation: The Fleet Utilisation report reveals opportunities to optimise fleet usage and size.


  • Trip: Provides an overview of all trips that occurred on a given day by the selected vehicle or group of vehicles.


  • Geofence: Calculates distance travelled and time spent within a selected geofence. In conjunction with this report you can run ‘Trip out of Geofence’ which provides details of trips that are outside of the selected geofence.

To learn how to run or schedule a report go to;



Frequently Asked Questions 


How does the OBD II track a vehicle?
The OBD II sends a signal via a 4G cellular network to the Smartrak platform, which is viewable on a computer. The Smartrak map displays the position of the vehicle.


How often is a vehicle’s location updated on the system?
Every 15 minutes or every 250m travelled, whichever occurs first.


How sensitive is the tracking?
Changes in direction greater than 25 degrees and changes in speed greater than 10km/h are reported.

Can I go back and review a particular vehicle’s journey?
Yes, the Smartrak map shows vehicle journeys in real time and can be used to review previous journeys. They can be reviewed at any time.


What else can I see on the map?

  • Key-on and key-off events
  • Vehicle speeds and overspeed alerts. Issued when vehicles exceed the posted speed limit, or the limit that has been set by company policy.
  • Customised Geofences. To provide alerts when vehicles enter or leave a specific area. This can help you to monitor when work teams are on-site, or to indicate areas of interest.


How many vehicles can be included in the system?
Any number of vehicles can be included.


Am I limited as to which vehicles the OBD II can be installed in?
Most modern vehicles have a compatible diagnostics port.


Can I self-install the OBD II?
The OBD II plugs directly into the vehicle’s on-board diagnostics port. As long as you are aware of the location of the port you do not need any specialist help.


Can I swap the OBD II between vehicles?
If the OBD II is to be removed from a vehicle and installed in another, Smartrak will need informing so that a reallocation can occur. This ensures accurate and relevant data continues to be reported. There may be an additional cost involved in reallocating the device within the system.


Can the OBD II be used with Smartrak’s Keyless Entry?
Yes.


Is there a tampering or unit removal alert?
Yes.


If the OBD II is plugged into the vehicle diagnostics port, can the port still be used for servicing requirements?
Yes, the installation utilises a Y-harness (Splitter cable). 


Self Help | Service Desk | Service Desk Help | Knowledge Base | Trouble shooting | Smartrak Portfolios




  • No labels