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If your company is set up for alerts on geofence entry or exit, then this screen shows you how to create and edit recipients.
If your company does not have alerting geofences and you would like this functionality, please discuss your needs with the Support Team by raising a request via the Smartrak Service Desk
- Log into the Smartrak Admin site (NZ or AU)
- Go to Alert > Recipients
- Select the Create tab to create new recipients or select Manage to update current recipient details or remove recipients
- To assign alerts, select Assign on the left hand menu
- Select Alert Recipient
Select Alert Type
Select the Resource/Remote to receive the alert (SMS Alert and/ or Email Alert)
Save to update changes
- To confirm Alerts are set up correctly, select View Alert Assignment
- By Recipient – Select Alert Recipient and all alert types and remotes will be listed
- By Remote – Select Resource and all alert types and recipients will be listed
- Below are screen shots of what the alerts will look like:
- Geofence Exit Email includes the following information:
- Resource
- Company
- Time - date and time
- Address (lat long)
- Alert information - includes the geofence in question
- Geofence Exit Text includes the following information, comma separated
- Alert type
- Vehicle name
- Company name
- Date
- Year
- Time
- Address
- Geofence name
- If you are still unable to find an answer to your question, please log a support request via the Smartrak Service Desk
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