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Updating an Odometer and Hour Clock reading in Fleet Servicing |
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- Log into the Smartrak Map (NZ or AU)
- Navigate to Fleet Servicing
![](https://smartrak.atlassian.net/wiki/download/thumbnails/5046405/image2019-12-27_14-39-56.png?version=1&modificationDate=1577410797646&cacheVersion=1&api=v2&width=990&height=118)
- Select Resource Overview
- Select Resource from the List
![](https://smartrak.atlassian.net/wiki/download/thumbnails/5046405/image2019-12-27_14-40-29.png?version=1&modificationDate=1577410831505&cacheVersion=1&api=v2&width=980&height=340)
- Select Update resource meters
![](https://smartrak.atlassian.net/wiki/download/thumbnails/5046405/image2019-12-27_14-41-10.png?version=1&modificationDate=1577410872646&cacheVersion=1&api=v2&width=1000&height=362)
For Updating an Odometer Reading- Enter Odometer reading
- Enter time reading taken (it is preferable the reading is updated in Smartrak as close to when it is taken as possible)
- Select Update resource
![](https://smartrak.atlassian.net/wiki/download/thumbnails/5046405/image2019-12-27_14-42-31.png?version=1&modificationDate=1577410952746&cacheVersion=1&api=v2&width=643&height=430)
PLEASE NOTE - in the Update resource meters page if you need to update the odometer, you also need to put a number into the Hour clock field before you can successfully click on Update resource. You can insert any number, even 1 minute. And you need to add a number in even if the vehicle doesn't have an hour clock. ![](https://smartrak.atlassian.net/wiki/download/thumbnails/5046405/image2017-1-23_11-51-11.png?version=1&modificationDate=1485125474008&cacheVersion=1&api=v2&width=594&height=400)
- ** PLEASE NOTE ** - Sometimes you will see an on-road event associated with an odometer update with extra info "Forced on-road due to large odometer increase
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For Updating a Hubodometer Reading- Enter hubodometer reading
- You must enter the reading taken now, you cannot go back and select a time for the hubodometer reading like you can with the odometer update.
- Select Update resource
![](https://smartrak.atlassian.net/wiki/download/thumbnails/5046405/image2021-7-7_13-37-2.png?version=1&modificationDate=1625621823507&cacheVersion=1&api=v2&width=518&height=390)
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- If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk
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