How to update Hubo/Odometer and Hour Clock readings

Updating an Odometer and Hour Clock reading in Fleet Servicing

• Log into the Smartrak Map (NZ or AU)

• Navigate to Fleet Servicing

• Select Resource Overview

• Select Resource from the List

• Select Update resource meters

For Updating an Odometer Reading

• Enter Odometer reading

• Enter time reading taken (it is preferable the reading is updated in Smartrak as close to when it is taken as possible)

• Select Update resource

PLEASE NOTE - in the Update resource meters page if you need to update the odometer, you also need to put a number into the Hour clock field before you can successfully click on Update resource. You can insert any number, even 1 minute.  And you need to add a number in even if the vehicle doesn't have an hour clock.

** PLEASE NOTE ** - Sometimes you will see an on-road event associated with an odometer update with extra info "Forced on-road due to large odometer increase

Please see What does "Forced on-road due to large odometer increase" mean in Activity Report 

For Updating a Hubodometer Reading

• Enter hubodometer reading

• You must enter the reading taken now, you cannot go back and select a time for the hubodometer reading like you can with the odometer update.

• Select Update resource

• IMPORTANT – If you have had a new hubodometer installed, you must replace the odometer in Fleet Servicing, rather than update the existing. Follow How to Replace the Hubodometer via Fleet Servicing 

• If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk