Smartrak Onboarding Training Follow up Links

Congratulations! You’ve completed your Smartrak Admin & App onboarding/training.

The links below are based on the onboarding/training sessions that were completed via Teams calls.

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Smartrak Onboarding Training

Customer Self-help links

Introduction to different Smartrak systems

 

Smartrak Admin (create users, assign permissions, change vehicle details, add attributes, view user and unit history)

NZ: https://admin.smartrak.co.nz

AU: https://admin.smartrak.com.au

Smartrak App (view vehicles on the map, reporting, fleet servicing, insights reporting, dashboard)

NZ: https://app.smartrak.co.nz

AU: https://app.smartrak.com.au

Customer self-help (Smartrak wiki / knowledge-base)

https://smartrak.atlassian.net/wiki/spaces/SCP

Service desk (Smartrak support centre)

https://smartrak.atlassian.net/servicedesk/customer/portal/3

Smartrak Status Pages

Subscribe to NZ or AU status pages to be notified of any outages.

https://smartraknz.statuspage.io/

Smartrak Admin

NZ: https://admin.smartrak.co.nz

AU: https://admin.smartrak.com.au

Overview

Users

Groups

Permissions

Resources

Admin Reports

Alerting

Attributes

Filter Categories

Smartrak App

NZ: https://app.smartrak.co.nz

AU: https://app.smartrak.com.au

Map

Navigation

Universal Search Bar

Map Layers

Menu

Icons/Events

Base vs Aerial view

Geofences, Map Tags

Resources

 

History

Right-Click Menu

Alerting

Geofence Alerts

Reporting

Report Types

Standard Reports

Custom Reports

Scheduled Reports: Emailing, Editing

Dashboard

Distance

Trip Distance

Driver Safety Score

Pool Utilisation

Overspeeding

Vehicle Emissions

Insights

User and system information

Sustainability

Fleet Utilisation - Operational

Fleet Utilisation – Out of Geofence

Fleet Servicing

Glossary of Terms