- Log into the Smartrak Map site (NZ or AU)
- Navigate to Booking
- Locate the booking you wish to add yourself as a passenger to. The easiest way would be to click on Bookings and select View or edit bookings
- Please note: it is always a good idea to check with the driver before you add yourself as a passenger to their booking to make sure there is enough room (there may be passengers who haven't been registered on Smartrak) and that it is convenient
- Locate the booking and click to select
- Click on Add Me at the bottom of the Edit booking page and select either Return Trip, Journey To or Journey From
- Booking will update and yellow confirmation line will appear on the main Pool Booking page saying Booking successfully updated
- If you click on the booking again, you will see that you have been added as a passenger
- You and the driver will both receive an email confirming that you have been added as a passenger to this booking
- If you wish to remove yourself as a passenger, just select Remove Me at the bottom of the Edit Booking page
- You and the driver will both receive an email confirming that you have removed yourself as a passenger from this booking
- If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk
|
Self Help | Service Desk | Service Desk Help | Knowledge Base | Trouble shooting | Smartrak Portfolios