Smartrak Mobile Pool Booking

Logging In 

• Any user who has a Smartrak Pool Booking login can access the mobile site with the same login credentials – users can also trigger a password reset email via the mobile site.

• Some browsers will allow the saving of a username and password to websites directly. Refer to here for more information on preserving your username and password.

• Pool Booking administrators can use Pool Booking mobile, but will not have any administration functions (they are essentially drivers or passengers).

Viewing Bookings List 

• When logged in, a user can view all of their related future bookings in various states. The booking could be a one off, part of a recurring booking, and the user could be either the driver or a passenger .

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• Bookings which start and finish in the same day will show only the start and end time, whilst bookings the span multiple days will also show the end date (below the times). Once logged in, a user can logout by selecting the menu option 

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• New bookings can be created from the initial main Booking List screen by selection the 

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   icon.

Viewing Booking Details

• Clicking on a booking from the list will bring up the details for that booking.  This includes:

  • the status of the booking

  •  the pickup date/time

  • The destination

  • The return date/time

  • The reason for travel

  • Any additional plant

  • For any booking that has passengers, the user can select the phone icon to call the passenger, or the email icon to email them.
    
    
    

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• The following screenshots show the booking details for the various booking states with the actions a user can perform. These actions can be found by selecting the menu icon from the booking screen.

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• A user can close the booking detail screen, and return to the bookings list by selecting.

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Figure 2: Checked Out

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Figure 4: Checked In

Performing Booking Actions

• Selecting any of the actions from the booking menu will update that booking. Depending on the state of the booking, bookings can have the following actions:

Cancel -  the booking will be cancelled with the following message.  You will be returned to the bookings page, where the cancelled booking will be removed.

Check Out - The booking will update to being checked out, you will get the following message.

Check In - When the booking is checked out, you can check it in, you will get the following message.

Editing a Booking 

Currently users are limited to only be able to edit the start and end time of bookings.

 Editing Booking Times

If you are the driver or a passenger who is also a booking administrator, you will see the Edit times menu option. Additionally, you will see the booking time (s) in orange if it is editable. This could be the Pickup time and/or the return time.

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Note: You can only change pickup times when the booking is not checked out. You cannot change pick up or return times when a booking is checked in.

Selecting an editable orange time, or selecting Edit Times from the menu will show the following message whist the available times to move the booking to are checked.                

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A booking time can only be adjusted to when all the following conditions are met:

-        The plant it available (based on other bookings or restricted driving times)

-        The driver is available

-        Passengers are available

-        Additional plant is available

Any period that is unavailable (due to the failure of one of more of the conditions above) will be shown as a greyed out block in the time edit screen.

The time editing screen will either show the start of the booking, the end of the booking, or if the booking is small enough the entire booking

A Current booking time (updates if the time is adjusted)

B The current booking date range (maybe a single day)

C The booking block

D Pickup start time

E Return time

F Non-available slots

G Edit time toggle

H Confirm changed time

 I Cancel editing time

Selecting the Edit time toggle button 

The screen will adjust showing available slots (in bordered 15 minute slots) where the booking time can be moved to. The booking can be adjusted to one of the slots shown, or in to the current booking slot (in green) to pick up later or return earlier. This is indicated by the red arrow in the screen shot below. Simply tap the new time to change the booking time. Non available lots that are shaded in grey will have question mark which when pressed, will inform you of the reason the slot is unavailable.

For a booking that covers multiple dates, the new date can be scrolled to, or the day (B in the above image) can be selected to auto-scroll to that day.

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Figure 6: Editable return time range

To save the change in time(s) select the top right confirmation tick. A check will be made to ensure the change is still valid (in case any other impacting changes were made in the background). Once confirmed, a booking confirmed dialogue will show before returning to the booking detail screen.

  Figure 7: Edit time confirmations

Creating a Booking 

New bookings can be created from the initial main Booking List screen by selecting the  

A wizard will then be presented to guide you through the booking creation process. Depending on your company setup, you may not be required to perform some of the steps below.

You can cancel a create booking anytime from the menu

At any point you can navigate back to a previous step with 

Any step that has